It is our policy that all families pay an enrolment fee and their fees one week in advance at all times (this includes current week plus one). The parent must then continue to pay the weekly fee in advance in order to maintain a credit balance equivalent to one week of fees.
All payments must be made via DebitSuccess and all families must complete a DebitSuccess application form upon enrolment. On consultation with management. Our service has a no cash policy.
If you are planning holidays, a holiday application form is available from the office. This form must be filled out two weeks prior to the holiday absence.
All children’s booked days, including public holidays and absent days, must be paid to retain your booking. Late fees are charged if children remain in the centre after closing times.
Two weeks’ notice is required if you wish to cancel a booking. Failure to do so will require parents to pay two weeks full fees. All accounts must be finalised by this time as any outstanding accounts will be forwarded to debt collection agencies.
Am I entitled to Government Assistance?
Child Care Subsidy is a payment made by the Commonwealth Government to help families with the cost of quality child care.A family’s eligibility is subject to an income test, which is administered by the Department of Human Services (DHS).
It is the responsibility of the parent to register for Child care Subsidy. Information and forms can be accessed from the DHS Office (through Centrelink) or families can call direct on 136 150.